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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CHARLES

CHARLES

August 5, 2025

5  out of  5
rating by CHARLES
"I CONTACTED MY INSURANCE AGENT , REESE INSURANCE AGENCY TO UPDATE MY COVERAGE ON MY NEW CAR. ROCHELLE TOOK MY CALL AND PROMPTLY TOOK MY INFORMATION AND TRANSFERRED THE INFORMATION FOR THE NEW COVERAGE. SHE DID THIS IN A PROFESSIONAL MANNER AND THEN WITHIN 30 MINUTES I HAD ALL OF THE INFO EMAILED TO ME . THANK YOU ROCHELLE"
We responded:
"Thank you, Charles! We’re so glad Rochelle was able to assist you quickly and professionally with your new coverage. We appreciate you taking the time to share your experience!"
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Bruce Petrillo

August 4, 2025

5  out of  5
rating by Bruce Petrillo
"Rochelle Haggenbottom was extremely knowledgeable, helpful and a pleasure to work with…"
We responded:
"Thank you, Bruce! We’re so glad to hear Rochelle made the process easy and pleasant for you. Your feedback means a lot!"
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Susan Jimenez

August 1, 2025

5  out of  5
rating by Susan Jimenez
"Rochelle facilitated a smooth transition of auto insurance from our old car to our new 2025 Volvo in just a few minutes! Very professional and efficient! Thanks Rochelle!"
We responded:
"Thank you, Susan! We’re so glad to hear your experience was a great one and that Rochelle was able to help you."
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Samantha L Heck

July 23, 2025

5  out of  5
rating by Samantha L Heck
"I had a good experience with State Farm. My experience working with Rochelle was wonderful. She was always willing to help or answer any questions I had in a timely manner."
We responded:
"Thank you, Samantha! We’re so glad to hear your experience was a great one and that Rochelle was there to support you every step of the way. We truly appreciate your kind words!"
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Aldrich Davis

July 1, 2025

5  out of  5
rating by Aldrich Davis
"John was excellent…he handled the switch to his agency and the upgrade of one of my homeowners policies in a very efficient and professional manner…so happy he will now be our State Farm contact"
We responded:
"Thank you, Aldrich! We’re thrilled to hear John made the transition smooth and professional. We're excited to have you with us, and we look forward to working with you!"
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Edward Gross

June 10, 2025

5  out of  5
rating by Edward Gross
"Rochelle was great!"
We responded:
"Thanks, Edward! We’re glad to hear Rochelle made a great impression—she’s always happy to help!"
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T R

June 10, 2025

5  out of  5
rating by T R
"Thank you to John and the Reese team at State Farm for providing responsive, thorough customer service!!!"
We responded:
"Thank you, TR! We’re so glad you had a great experience with John and the Reese team!"
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Mary Beth Rudd

May 30, 2025

5  out of  5
rating by Mary Beth Rudd
"Rochelle is wonderful to work with. She is extremely helpful and has a great sense of humor!"
We responded:
"Thank you, Mary Beth! We’re so glad Rochelle’s helpful spirit and sense of humor made things easy for you. We appreciate your kind words!"
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Batflash 66

May 11, 2025

5  out of  5
rating by Batflash 66
"I can't thank Rochelle enough for all the last minute help I needed in getting insurance for a car. She was wonderful and so helpful. Love my State Farm agents with Billy Reese!"
We responded:
"Thank you! We're so glad Rochelle was able to help you out last minute—she’s always ready to go above and beyond. We appreciate your kind words and love having you as part of our State Farm family!"
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Larry Bauer

May 1, 2025

5  out of  5
rating by Larry Bauer
"Professional, Prompt, Courteous."
We responded:
"Thank you, Larry! We truly appreciate your kind words and are glad we could provide prompt and courteous service."
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Kevin Burke

April 30, 2025

5  out of  5
rating by Kevin Burke
"Called to cancel an auto policy after selling the vehicle. Rochelle effectively handled my request and forwarded me the paperwork which was required."
We responded:
"Thank you, Kevin! We're glad Rochelle was able to assist you efficiently and make the process smooth. We appreciate you taking the time to share your experience!"
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Thomas Reilly

April 7, 2025

5  out of  5
rating by Thomas Reilly
"John really helped me get everything done fast and I'm totally pleased with his attention to detail . State farm customer for life"
We responded:
"Thank you, Thomas! We’re so glad John took great care of you. Your loyalty means the world—welcome to a lifetime with State Farm!"
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Jodie Lord

March 25, 2025

5  out of  5
rating by Jodie Lord
"We want to commend Rochelle H. for all of her help with navigating through a recent claim. She was very helpful on working with both the State Farm claim hub, car dealership, and us to get back on the road with a new vehicle in a very expeditious manner. We want to thank Rochelle and the Billy Reese (Selbyville, DE) office for another job well done. You can tell that Rochelle is very caring and customer oriented. Thanks again, Fausto & Jodie"
We responded:
"Thank you, Jodie and Fausto! We’re so glad Rochelle was able to guide you through the claims process and help get you back on the road quickly. Your kind words mean so much to our team—Rochelle truly embodies the care we strive to give every customer."
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Dominique Nesbeth (Domo)

March 20, 2025

5  out of  5
rating by Dominique Nesbeth (Domo)
"John is amazing but you guys probably already know that :) I called multiple times today, with different questions, and he was happy and helpful every single time. I’d give him even more stars if I could! Thanks for having patience with me John"
We responded:
"Thank you, Dominique! We do know John is amazing, and we’re so glad you think so too! Your kind words and appreciation mean a lot—he’s always happy to help!"
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Gary Weitzman

March 14, 2025

5  out of  5
rating by Gary Weitzman
"Rochelle was extremely helpful!"
We responded:
"Thank you, Gary! We’re so glad Rochelle was able to help—she’s always happy to go the extra mile!"
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Domenick Sicilia

March 10, 2025

5  out of  5
rating by Domenick Sicilia
"very helpful"
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Wayne Esposito

March 10, 2025

5  out of  5
rating by Wayne Esposito
"Was very helpful and taking care of my issue"
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Jeff Thomas

March 4, 2025

5  out of  5
rating by Jeff Thomas
"Rochelle help me to record my mileage on my vehicles. No problems whatsoever."
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lynn sheridan

February 28, 2025

5  out of  5
rating by lynn sheridan
"I almost dismissed a call from Amber at state farm. She was very polite and understanding when I said I was not interested in getting an estimate on my car insurance. But I decided to have here do an estimate for me. I'm so glad she was polite and nice because I ened up saving well over $1,000 per year over my old insurance company. I normally hang up on the pushy people who call. Thank you."
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maureen coyle

February 26, 2025

5  out of  5
rating by maureen coyle
"Rochelle at Billy Reese State Farm office provided me awesome service this morning! She was very efficient with adding a new car to my policy. And, Rochelle stayed engaged in pleasant conversation as we waited for the computer to do its thing. Thank you, Rochelle for making this process seamless and enjoyable."
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EDWARD ESSICK

February 22, 2025

5  out of  5
rating by EDWARD ESSICK
"Greg York provides great service with patience and understanding along with informative information."
We responded:
"Thank you Edward"
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gregory cook

February 17, 2025

5  out of  5
rating by gregory cook
"Rochelle was very helpful"
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Terri Kennedy

February 3, 2025

5  out of  5
rating by Terri Kennedy
"Rochelle. Is great."
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Tim C

January 23, 2025

5  out of  5
rating by Tim C
"Had an honest conversation with Rochelle and cleared up some important points thanks for the help"
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Barbara Murphy

January 22, 2025

5  out of  5
rating by Barbara Murphy
"I’ve had State Farm Insurance for 40 years. My agent retired and I was assigned to Billy Reese’s office. Recently, I’ve needed to clarify some issues with my homeowner policy. Rochelle, was able to clearly and pleasantly explain some new options available to me as well as straighten out a billing snafu from State Farm headquarters It was a pleasure to work with Rochelle to solve my questions today."