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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sammy Zaatar

November 7, 2024

5  out of  5
rating by Sammy Zaatar
"I needed to have my State Farm home owner insurance renewed and Rochelle was extremely helpful and helped me in getting all needed information about my insurance ; she gets a 5 star"
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switchx5555

November 6, 2024

5  out of  5
rating by switchx5555
"Polite and quick! Thank you!"
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Liza Zeinert

October 28, 2024

5  out of  5
rating by Liza Zeinert
"Just recently changed my insurance and state farm and the Billy Reese team have been incredibly professional and helpful. Including my last issue that required some additional investigation, Rochelle was able to get me the answers I needed and clarified additional details for me moving forward. Have continued to be very happy with my interactions with this state farm team."
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Ronald Cohee

October 25, 2024

5  out of  5
rating by Ronald Cohee
"Very helpful and courteous with my situation thank you."
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Regina Wren

October 22, 2024

5  out of  5
rating by Regina Wren
"Rochelle was great at helping me find discounts I didn't know were available! Always friendly service!"
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mike spizuoco

October 17, 2024

5  out of  5
rating by mike spizuoco
"Great customer service"
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LouAnn Quigley

October 17, 2024

5  out of  5
rating by LouAnn Quigley
"I was suppose to come to the office to sign some paperwork but was unable to because of my back. I spoke to Rochelle who was very polite and considerate of my needs and offered to send me the paperwork to sign and send back to the office. I thought this gesture was so very nice and I was so appreciative!! I am still dealing with my back issues! Rochelle is certainly an asset to your company in the Customer Service Department!! Thank you Rochelle!"
We responded:
"LouAnn, So happy to hear your experience with Rochelle was a wonderful one!"
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Steve

October 17, 2024

5  out of  5
rating by Steve
"Rochelle was very courteous, which is a trait lacking in so many businesses today. She handled my request promptly and accurately, and she was an overall pleasant person representing State Farm."
We responded:
"Steve, Thank you for such kind words regarding Rochelle"
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Alan

October 15, 2024

5  out of  5
rating by Alan
"Rochelle responded to my call immediately and walked me through the cancellation process quickly. She was quick to send me the authorization form and followed through on all details. Excellent service experience!!!"
We responded:
"Alan, I am glad to hear that your experience with Rochelle went so well. We are always here for you"
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G.A L

October 14, 2024

4  out of  5
rating by G.A L
"Rochelle thank you for ur help 2day."
We responded:
"GAL, Thank your for the review!"
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Angel Torres

October 12, 2024

5  out of  5
rating by Angel Torres
"I have been with State Farm for 2 to 3 years but in the last 2 months I have understood more things about my insurance thanks to Abigail for her help and for taking the time to explain it to me in detail."
We responded:
"Angel, So happy to hear Abby was able to assist you and help you understand your policies better"
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Joe Fish

October 7, 2024

5  out of  5
rating by Joe Fish
"Hello I just would like to let you know How Rochelle, went out of her way to help me. I had an issue with my homeowners and she was able to handle it very professionally. Thank you so much Rochelle. She went above and beyond thanks again."
We responded:
"Joe I want to sincerely thank you for taking the time to provide such great feedback about our team. "
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Terri Collins

October 1, 2024

5  out of  5
rating by Terri Collins
"Abby was very polite and helpful. She took the time to answer all my questions."
We responded:
"Terri I want to sincerely thank you for taking the time to provide such great feedback about our team. "
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Susie Keefer

September 30, 2024

5  out of  5
rating by Susie Keefer
"We needed copies of our insurance card for an accident that had just happened. She was very efficient in getting this information to us."
We responded:
"Susie, Thank you. Hopefully everyone is safe from the accident. We are always here if you need us. Billy"
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michelle adams

September 19, 2024

5  out of  5
rating by michelle adams
"Very helpful, patient and enjoyable!"
We responded:
"Thank you Michelle"
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Jaclyn Hickman

September 13, 2024

5  out of  5
rating by Jaclyn Hickman
"Rochelle assisted me when I called to add a new vehicle to our policy. She was friendly, helpful and knowledgeable. She thoroughly explained what documents she would be sending me and what I needed to do on my end in return. It wasn't long at all before I had everything I needed from her, now the ball is in my court!"
We responded:
"Jaclyn, I want to sincerely thank you for taking the time to provide such great feedback about our team. "
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Wendi McDonough

September 10, 2024

5  out of  5
rating by Wendi McDonough
"Abby was great! She helped get me all set up with a new policy when I called. She was able to send documents via e-mail to sign. Very efficient and convenient!"
We responded:
"Wendi, I want to sincerely thank you for taking the time to provide such great feedback about our team. - Billy"
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Helen D

September 10, 2024

5  out of  5
rating by Helen D
"Rochelle assisted with changing my insurance to a newer vehicle with a few bumps (my fault). Thanks"
We responded:
"Helen, Thank you for the review and congratulations on the new vehicle "
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Francesco Maio

September 10, 2024

5  out of  5
rating by Francesco Maio
"Excellent customer service, Rochelle is the best."
We responded:
"Thank you Francesco"
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Shelby Bacon

September 9, 2024

5  out of  5
rating by Shelby Bacon
"I had called to replace a vehicle on my policy and Abby was able to help me complete the process quickly and efficiently. I would like to thank her for being helpful in the process."
We responded:
"Shelby, Thank you for the review of your experience with Abby"
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Donald G Hattier DC

September 4, 2024

5  out of  5
rating by Donald G Hattier DC
"Rochelle took the time to dig through the labyrinthine State Farm Computer system to fix my issue. Great person, great service."
We responded:
"Donald, Glad to hear your interactions with Rochelle went so well. Thank you for the review"
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Joel Ringer

August 29, 2024

5  out of  5
rating by Joel Ringer
"Abby did a great job of listening to my needs and questions, and provided patient, informed, clear, and responsive assistance. Overall it was a very positive first experience with the Reese agency."
We responded:
"Joel I want to sincerely thank you for taking the time to provide such great feedback about our team. "
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yuly acosta

August 23, 2024

5  out of  5
rating by yuly acosta
"I am very happy with the great service that you have provided me. I can say that you were with me all morning answering my questions and developing the entire process. Abby Martinez has great patience and passion for what she does. All my concerns were resolved and I am infinitely grateful to her for translating for me. She is an all-in-one because what she doesn't know she investigates or looks for the person in charge of the subject and she gave me an extra insurance that I didn't think I would buy but she has the ability to explain why you need life insurance. Thank you very much Abby M."
We responded:
"Yuly, Thank you for this review. Our team works incredibly hard to earn your trust! Billy"
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Vicki Macrides

August 13, 2024

5  out of  5
rating by Vicki Macrides
"Greg York was knowledgeable and patient with all of our questions we had concerning automobile, homeowners, and personal property insurance. I strongly recommend him for all your insurance needs!"
We responded:
"Vicki, I want to sincerely thank you for taking the time to provide such great feedback about our team. - Billy "
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mathew scire

August 12, 2024

5  out of  5
rating by mathew scire
"Always available and helpful in meeting insurance needs. Abby was very helpful this morning in transfering insurance between vehicles. Thanks, Matt"
We responded:
"Matt, Thank you for taking the time to review your experience with Abby!!!! "